How can I get an Old Bones Therapy sticker?
We would love to hook you up with a sticker! Please send a self-addressed, stamped envelope to the below address and we will send you a free sticker.
Old Bones Therapy
211 Exeter Ave
San Carlos, CA 94070
How do I wear this back brace?
We're glad you asked! Here's a video showing how easy it is to adjust the compression on the Old Bones Therapy back support brace.
What size should I order?
Please reference the following sizing charts to find your perfect fit.
- Back Brace Sizing Guide
- Knee Ice Wrap Sizing Guide
- Compression Knee Sleeve Sizing Guide
How do I track my package?
Free Shipping Promotion
Can I pay using PayPal?
I have an issue with my order. Who do I contact?
If your package is delayed, damaged, or not received please give Customer Service a call at 650.454.5335 or email us at firstname.lastname@example.org. Please have your order number ready and we will assist you!
Do Old Bones Therapy products come with a warranty?
A One-Year Warranty covers every product that Old Bones Therapy sells from the date of purchase. The warranty covers defect of workmanship and materials but does not cover damage caused by accident, improper care, negligence, normal wear, and tear, or the natural breakdown of colors and material through time, exposure or extensive use. This warranty is only valid with your proof of purchase, clearly depicting the original order date.
Can I exchange products for a different size?
Absolutely! If you need to exchange for a different size we'll be happy to help you. Please give Customer Service a call at 650.454.5335 or email us at email@example.com. Please have your order number ready and we will assist you.
What else can we help you with?
You can email us at firstname.lastname@example.org. We will be more than happy to assist you!